We aim to deliver your Trendjoo Candles quickly, safely, and with care, so you can enjoy your order as soon as possible.
Processing Time
All orders are carefully prepared and processed within 1–3 business days after payment confirmation. During high-demand periods or promotions, processing times may be slightly longer.
Shipping Time
Estimated delivery times depend on your location:
• International Shipping: 7–10 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any applicable fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery every step of the way.
International Orders & Customs
For international deliveries, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delivery Issues
If your order is delayed, damaged, or missing, please contact our support team as soon as possible so we can assist you.
📧 Email: support@trendjoo.com
Incorrect Address
Please ensure that your shipping information is accurate at checkout. Trendjoo is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
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✨ Thank you for choosing Trendjoo Candles. We appreciate your trust and patience.
Our company details
LINTRADE MEDIA LIMITED
Registration: 79461641
Address: RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST, MONG KOK
HONG KONG